FAQs
Have Questions? We've Got Answers.
Explore the categories below to get quick, honest responses to the most common questions from Kiwi homeowners, buyers, and sellers.
How accurate are the property valuations?
At Appraiso, our automated valuations are based on up-to-date market data and proven statistical models to provide reliable property value estimates. While they offer a strong starting point, actual market conditions and unique property features may affect value. For the most accurate assessment, we recommend a detailed report or in-person appraisal.
How do you protect my personal information?
Your privacy is a top priority at Appraiso. We use secure encryption protocols and adhere to New Zealand privacy laws to ensure your personal information is kept safe and never shared without your consent.
What data sources do you use for valuations?
Our valuations draw on a wide range of trusted sources, including recent sales data, government records, property characteristics, and market trends. This multi-source approach ensures a comprehensive and current estimate of your property’s value.
How do you protect my personal information?
Can I get a more detailed report or in-person appraisal?
Absolutely. In addition to our instant online estimates, Appraiso offers detailed valuation reports and professional in-person appraisals through our trusted network of licensed valuers. Just get in touch to arrange the service that suits you best.
What data sources do you use for valuations?
Our valuations draw on a wide range of trusted sources, including recent sales data, government records, property characteristics, and market trends. This multi-source approach ensures a comprehensive and current estimate of your property’s value.
What types of properties does Appraiso assess?
We provide valuations for residential properties, including houses, apartments, units, and lifestyle blocks. Commercial and rural property valuations may be available on request.
Can I get a valuation for a property I don’t own?
No, using Appraiso to get a property value estimate is completely free of charge. We provide these valuations with no obligation and no hidden fees whatsoever. Our goal is to make it easy for homeowners and prospective sellers to understand their property’s worth without any financial commitment upfront. You can use the service as many times as you like, and if you want more detailed advice or agent assistance later, those options will be clearly explained and optional. We believe in full transparency and making the process accessible to everyone.
Do renovations or upgrades show in the valuation?
Not always. Unless updates are recorded in official data sources, they may not be reflected in the online valuation. A manual appraisal is recommended for renovated properties.
Can I use a Appraiso valuation when selling my home?
Our valuations offer a reliable estimate, but for selling or legal purposes, we recommend getting a full professional appraisal.
How often is my property’s value updated?
Property values are refreshed regularly as new sales data and market trends become available, ensuring estimates stay current.
Is there a way to challenge or dispute a valuation?
Absolutely. If you believe your valuation is off, you can request a manual review or detailed report through our support team.
How reliable are Appraiso’s estimates?
Our estimates are based on up-to-date market data and industry-standard models, offering strong accuracy for typical properties.
What factors influence valuation accuracy?
Accuracy depends on property type, location, recent comparable sales, and how current the available data is.
Why might two similar homes have different values?
Small differences in land size, renovations, views, or location (e.g. street appeal or school zones) can significantly impact value.
Do you verify valuations with human input?
Our instant estimates are automated, but you can request a human-reviewed valuation or full appraisal for added assurance.
Are rural or unique homes harder to value accurately?
Yes, properties that are uncommon, custom-built, or in low-sales areas may have less data available, reducing automated accuracy.
Can seasonal market changes affect my valuation?
Definitely. Our models factor in current market trends, which means property values can shift with the market cycle.
Is the online valuation free?
Yes, Appraiso offers free online property value estimates for most residential addresses.
What are the charges for a full valuation report?
Detailed reports and in-person appraisals are paid services. Pricing varies depending on the property type and location.
Are there any hidden fees?
No. All our pricing is transparent. You’ll know exactly what you’re paying for before committing to a service.
Can I get a refund if I’m not satisfied?
We aim for customer satisfaction. If there’s a genuine issue with a paid service, contact us and we’ll do our best to resolve it
Do you offer discounts for real estate agents or bulk users?
Yes, we offer special pricing for professionals who need frequent access. Get in touch to discuss your needs.
Is payment required upfront?
Yes, for paid services, we require payment before delivering the detailed report or scheduling an appraisal.
Where does Appraiso get its data?
We use a mix of public and licensed sources, including government property records, recent sales, and market trends.
Is the data used up-to-date?
Yes, we update our database regularly to ensure that our valuations reflect the most current market information.
Do you use AI or machine learning in valuations?
We apply advanced algorithms and statistical models to analyze market data and generate accurate property estimates.
Are your data sources reliable?
Absolutely. We only use trusted data providers and verified public records to maintain a high level of valuation accuracy.
What if my property information is outdated?
If you notice incorrect property details, you can contact us to request a correction or provide supporting documents for a manual update.
Does Appraiso track property market trends?
Yes, we continuously monitor market activity and adjust our models accordingly to keep valuations aligned with current conditions.
How is my personal information protected?
Appraiso uses industry-standard encryption and data security practices to keep your personal data safe.
Do you share my data with third parties?
No, we do not sell or share your personal information without your explicit consent.
Is my property search history stored?
Basic usage data may be stored to improve the service, but it’s anonymised and never linked to you personally unless you register.
Can I delete my account or data?
Yes. If you’ve registered an account, you can request deletion of your data at any time by contacting our support team.
Do you comply with NZ privacy laws?
Yes, we comply fully with New Zealand’s Privacy Act and take your rights seriously.
What happens to my data after a valuation?
We store minimal data necessary to deliver and improve the service. You can opt out of future communications at any time.